Swiss software

Absence management, finally steerable in 360 degrees.

A clear flow between HR, the insurer and the documents. Less back and forth. More visibility. Complete traceability.

The database is hosted in Switzerland. Medical data partitioning is enforced in the database.

app.claimflow360.com
ClaimFlow 360 dashboard: open cases, overdue deadlines and absence indicators

Three emails, two spreadsheets, and nobody knows where the case stands.

A long term absence means two years of follow up, around thirty deadlines, four insurers and medical confidentiality to respect. In a small or medium company, one person often handles all of it, between payroll and purchasing, twice a year.

Too much back and forth

The case leaves incomplete, the insurer asks for an addition, and every exchange costs a week.

Too much re-entry

The same certificate is read, copied, sent, filed. Four times.

Not enough visibility

Nobody knows which deadline is coming, nor what has already been done.

One case. One timeline. Clear responsibilities.

Day 1

The case opens on the first day of absence.

Entitlements are calculated straight away: days of salary owed under art. 324a CO, end of the protected period under art. 336c CO, waiting period, pension premium waiver, early disability insurance detection, the 730 day horizon. Every figure carries its date and its calculation source.

The information, schedules and calculations provided by the software support administrative follow up. They do not constitute legal advice and must be verified against the applicable contractual, collective agreement and individual situation.

app.claimflow360.com/analyses
Analytics: calculated entitlements, average durations and absence indicators

Orchestration

Deadlines move on their own.

An orchestration engine runs continuously, moves every step forward, follows up, and escalates whatever stalls. You no longer steer from memory.

app.claimflow360.com/dossiers
Case timeline: filing in the medical vault, transmission to the insurer, deadlines followed up and access log

Employee space

The employee has a space of their own.

From their phone they see where their case stands, what is expected of them, their entitlements in figures, and the log of who consulted their medical file. Calls to the HR department collapse.

Employee space on a phone: case status, calculated entitlements and medical vault access log
Medical confidentiality

Your HR department will never see the diagnosis.

This is not an interface promise, it is a refusal by the database.

HR sees the periods of incapacity for work and the rates it needs for payroll. It sees neither the doctor's name, nor the GLN number, nor the diagnosis. The partitioning is enforced directly in the database. If the interface vanished tomorrow morning, it would still hold. And every consultation of a medical document is recorded. The employee reads that log themselves, from their phone.

The partitioning is verified by a battery of automated checks run after every database update.

Who it is for

For companies

From fifty to several thousand employees, on one site or many, with subsidiaries and a consolidated view. The HR department wins back the time it spent chasing documents.

For brokers and insurers

ClaimFlow 360 is designed on a path toward interfacing with Swiss benefits processing standards. It is not KLE / Swissdec certified to date.

Four pillars

Security

  • The database is hosted in Switzerland.
  • Log of connected devices and remote session termination.

Data protection

  • Designed according to the principles of the new Swiss federal act on data protection.
  • Register of processing activities available inside the application.
  • Consent signed, time stamped and sealed by a cryptographic fingerprint.

Workflows

  • Orchestration over up to 730 days.
  • Calculated deadlines, automatic reminders, escalation.
  • Timeline editable and acknowledgeable by hand.

Data

  • Absence indicators, average durations, long cases, comparison with public references.
  • Aggregation subject to a verifiable anonymity threshold.
  • Swiss company
  • Geneva
  • Database in Zurich

See it on your own cases.

Open the demonstration environment right away, without an account. The data is fictional and the session lasts one hour.